Questions regarding the core product and subscription
Questions relating to billing and subscription payments
Questions relating to user and data privacy
Data is transmitted by the SDK to our servers for two reasons:
During license verification the SDK transmits (in addition to the key itself) a number of non-identifying characteristics of the client, such as the operating system (e.g. Android), browser (e.g. Chrome 109), the origin URL (for scope verification) and the SDK version used.
For usage tracking purposes, the SDK periodically transmits the number of scans and the types of barcodes that were scanned. The values encoded in the barcodes are not sent.
All data is protected during transit via industry-standard TLS connections. Browser vendors work hard to prevent leaking personal or device-identifying data, so even if we wanted your data (which we do not), it would be difficult if not impossible to get.
The SDK does not transmit any data to third parties.
Completely offline operation, with the SDK sending absolutely nothing via the internet, is available for Enterprise licenses. Please contact us directly at firstname.lastname@example.org if you're interested in this capability.