FintechCRM

Case study: Bold

How Bold’s sales force scans device serial numbers in a web-based CRM

Bold is a Colombian technology company working to enable financial access to electronic payments in Colombia. It is dedicated to boosting the local economy and promoting high-impact businesses that promote the development of the country.

Serial number scanning in Bold’s in-house CRM

Bold uses barcode scanning and the STRICH Barcode Scanning SDK in its in-house CRM software, where the commercial sales force can associate serial numbers of devices to customer sales and deliveries.

For Bold, the advantages of using STRICH are the speed and accuracy with which barcodes are read. Below are screenshots showing how STRICH has been integrated into Bold’s CRM web app.

Screenshot of Bold.co CRM app 1
Screenshot of Bold.co CRM app 2
Screenshot of Bold.co CRM app 3

Why a web app instead of a native app

Using a web app to scan barcodes allowed Bold to build a cost-effective solution, leverage their internal web development resources and tightly couple the barcode scanning with their CRM system.

Portrait of Alejandra Urrego Tabares
“STRICH is a simple, friendly and quick solution to implement. We integrated it in under a day, and it has been a pleasure to work with.”

Alejandra Urrego Tabares, Product Manager at Bold

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Integrating STRICH into your web app typically takes less than a day. Or try our free demo app and convince yourself that STRICH meets your needs.

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